FIRST POST PRIVACY FAQ

 

1. What is personal information?

"Personal information" is information that you provide to us which personally identifies you, such as your name, email address or billing information, or other data which can be reasonably linked to such information by First Post.

 

2. What information do we collect?

We collect personal information that you provide to us such as your name, e-mail address, street address and telephone number. We also collect credit card information from you. We generally collect this personal information on our registration and order forms when you sign up to receive products or services from our Site. We may also collect information from our online surveys such as age, gender and income level.

We collect IP addresses and anonymous demographic information and may use this data to: tailor your experience at our Site; provide content in which we think you may be interested; display content according to your preferences; and analyze traffic to our Site.

 

3. What do we do with the information we collect?

We use personal information and other demographic or profile information you provide to us to fulfil your order or request; to provide you with information about our services, some of our partners and third party companies in which we think you may be interested; and to contact you when necessary.

We use IP addresses and anonymous demographic information to tailor your experiences at our Site by showing content in which we think you will be interested and displaying content according to your preferences. Anonymous demographic information is shared with advertisers and market researchers on an aggregated basis.

We use information collected to evaluate and improve our services. We may develop and use, in our sole discretion, consumer research which may be based on your use of our services.

Personal information collected on the Site is stored and processed in the United Kingdom and the USA and by using our Site, you consent to any such transfer of information outside of your country.

 

4. Do we share the information we collect with third parties?

In some cases, we will share information we collect (including personal information or anonymous demographic information) with third party companies who may offer products or services in which we believe you may be interested. We also share this information with third parties with whom we partner to co-promote and administer sweepstakes and contests on our Site.

We may also share information we collect with third party service providers to manage certain aspects of the services we provide, such as maintaining our servers and processing or fulfilling orders for products and services you purchase through the Site.

We may also disclose your information in special cases if required to do so by law, court order or other governmental authority or when we believe in good faith that disclosing this information is otherwise necessary or advisable, including, for instance, to identify, contact, or bring legal action against someone who may be causing injury to or interfering with the rights or property of First Post, another user or anyone else that could be harmed by such activities.

 

5. Is the information submitted in public forums confidential?

No. The Site may offer chat rooms, forums, message boards and/or news groups to our users. Please remember that any information disclosed in these areas becomes public information. Accordingly, you should exercise caution when deciding to disclose your personal information and you do so at your own risk.

 

6. What is a "Cookie"?

"Cookies are small pieces of information that are issued to your computer when you enter a website. Cookies are stored by your browser on your computer's hard drive and they can be used for a wide range of purposes, such as identifying your computer's previous visits to this Website and to ascertain the most popular features of this Website.

 

7. Why do we use cookies?

Like many other Websites, this website uses cookies as they enable us to identify your computer when you visit this Website. We may also collect information about your computer and internet connection, such as your computer's IP address. This information will not individually identify you and will only be used to recognise your computer's visits to this Website.

We also use cookies to develop a clearer picture of which parts of this Website are the most popular to its visitors and your preferences. You are not obliged to accept cookies and you may amend your browser's settings to prevent it from accepting cookies. Go to http://www.cookiecentral.com for instructions on how to disable cookies. Please be aware that if you do disable cookies, certain services on this Website may not be available to you and your enjoyment of this Website may be impaired.

 

8. Do we use web beacons?

Yes. Our Site may contain electronic images known as "web beacons" or single-pixel gifs that allow us to count visitors to our Site and deliver co-branded services. Web beacons collect limited information including cookie number, time and date of a page view and a description of the page on which the web beacon resides.

 

9. Is the Site secure?

We are committed to maintaining the security of your information and have measures in place to protect against the loss, misuse and alteration of the information under our control. All credit transactions occur in a secure area of the Site using Secure Sockets Layer ("SSL") software to process orders. SSL encrypts the information you input on the Site. In addition, all information is stored in a secure location behind a firewall with limited administrative access.

 

10. Does this Policy apply to linked sites other than the Site?

No. The Site contains links to other Internet sites, resources and sources of the First Post. By clicking on an ad banner or other link, you will be redirected off the Site and to third party websites. The First Post is not responsible for the privacy policies of such sites. You should make sure that you read and understand the privacy policies of these sites and direct any concerns regarding external links to the site administrator or webmaster of that third party website.

 

We will provide you with a summary of personal details that we hold on you upon your written request, subject to an administration charge of £10 per request. To make a request, you should send an email to and provide your full postal address and postcode. You can also request that the personal details that we hold about you are removed from our system.

 

All e-mails you receive from us will include specific instructions on how to unsubscribe and you may unsubscribe at any time. Additionally, we give you the following options for removing your information from our database:

(1) send an email to unsubscribe@thefirstpost.co.uk; or

(2) select the opt-out link at the bottom of any First Post email and follow the instructions provided.

 

Yes. You may correct or update your personal information by sending us an email at .

 

Some useful links for further reading:

Data Protection Act 1998: http://www.opsi.gov.uk/acts/acts1998/19980029.htm

Microsoft's Cookie Guide: http://www.microsoft.com/info/cookies.mspx

All about Cookies: http://www.allaboutcookies.org

Information Commissioner's Website: http://www.ico.gov.uk/eventual.aspx

 

© First Post News Group Limited 2006